Forum Discussion

rokooku's avatar
rokooku
Reel Rookie
2 years ago
Solved

TCL Roku 55 screen flickers & pulses

My 2019 TCL 55 inch recently started a pulse sequence that constantly repeats itself. I've tried several of the reboot protocols found online such as...powering off for several minutes then on, also ...
  • RokuJechealR's avatar
    RokuJechealR
    2 years ago

    Thanks for the response, rokooku

    Your issue may be related to hardware. In that case, we recommend contacting your TV Manufacturer directly to report this issue and request additional support.

    Each Roku TV manufacturer provides direct support and warranty services for their Roku OS products.

    You may contact them here: TCL Support.

    We appreciate your understanding.

    All the best,
    Chel

rokooku's avatar
rokooku
Reel Rookie
2 years ago

Hi Chel,

It occurs throughout the Roku platform. No recent changes to the account, setup or settings. It just started happening. 

Do you have a link to TCL support?

Thanks!

RokuJechealR's avatar
RokuJechealR
Retired Moderator
2 years ago

Thanks for the response, rokooku

Your issue may be related to hardware. In that case, we recommend contacting your TV Manufacturer directly to report this issue and request additional support.

Each Roku TV manufacturer provides direct support and warranty services for their Roku OS products.

You may contact them here: TCL Support.

We appreciate your understanding.

All the best,
Chel