Forum Discussion

PokemonDBZFan10's avatar
PokemonDBZFan10
Reel Rookie
12 months ago
Solved

TCL Model 32S357 App Resolutions

I own a TCL Roku TV Model 32S357, which supposedly supports FHD. You know, 1080p? But only the stuff plugged into the HDMI ports, like a streaming device or a game system, displays 1080p. The apps on...
  • RokuArjiemar's avatar
    RokuArjiemar
    12 months ago

    Hello! PokemonDBZFan10,

    We appreciate you for posting in the Roku Community!

    Thank you for contacting us about adjusting the display settings on your TCL Roku TV. We understand the importance of having the perfect viewing experience, and we are here to help you make those adjustments. 

    To modify the display settings on your TCL Roku TV, specifically for Model 32S357, begin by pressing the Home button on your remote control. This action will take you to the main menu. From there, use the arrow keys on the remote to navigate to the Settings option, which is typically represented by a gear icon.

    Once in the Settings menu, scroll down until you locate the 'TV Picture Settings.' Selecting this will open a menu where you can find a variety of display options to customize your viewing experience. Here, you can adjust specific settings such as picture mode (which includes options like Standard, Movie, Vivid, and more), brightness (to control how light or dark the picture appears), contrast (to enhance the difference between light and dark areas), color (to adjust the richness of the colors displayed), and sharpness (to improve the clarity of the images).

    In addition to these settings, if you want to make quick adjustments while watching content, you can simply press the asterisk (*) button on your remote. This will bring up a convenient options menu that allows for on-the-fly changes without needing to navigate away from your program. This feature makes it easy to tailor your viewing experience to your preferences in a real-time asterisk button to bring up the options menu.

    For instructions on changing the display type on your Roku devices, please refer to this guide.

    Thanks,
    Arjiemar

PokemonDBZFan10's avatar
PokemonDBZFan10
Reel Rookie
12 months ago

You don't seem to understand. This is EXACTLY the answer I've been getting. It doesn't help. I want to change the resolution on TCL Roku TV, like one would do on a ROKU STREAMING DEVICE.

RokuArjiemar's avatar
RokuArjiemar
Retired Moderator
12 months ago

PokemonDBZFan10,

Thanks for your response.

We understand your concern. However, Roku only provides the Operating System for your TV, and we do not manufacture or sell this model.

You will need to contact the TV manufacturer for further support with this issue. Each TV manufacturer provides direct support for its models. 

You can reach the support for your TV here: TCL support or at 1-877-300-8837.

Regards,
Arjiemar

 

  • coretel's avatar
    coretel
    Newbie
    8 months ago

    You can't get any more generic or put in any less effort with that incredible answer. WOW

    • JWS9518's avatar
      JWS9518
      Roku Guru
      8 months ago

      coretel Each brand of TV does different things with their models.  TCL would be the best source of tech support for their brand of TVs.  Roku only licenses their OS to those brands.

      • coretel's avatar
        coretel
        Newbie
        8 months ago

        Yes but TCL is using ROKUs platform OS and their software controls how the TV acts. Maybe ROKU should have more control on what TCL is doing with their software. I just discovered TCL remote control is not working properly. I had no control over my picture settings. Using a replacement controller I was able to adjust my picture settings. I do not think it is a faulty remote. I do believe it is a conflict between ROKU software and TCL hardware. But this is just a thought