TCL 65S401 PC HDMI No Signal
TCL Model 65S401 Hardware ID 7113X Software Version 12.5.5 build 4174-30 Problem: My TV will no longer display a PC connected to HDMI Port 2 only displaying 'No Signal (is it on?)' Context: I hav...
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Thank you, goodshot.
This is acknowledged and appreciated.
However, we need one last detail which is a Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID) as this will serve as your report tracker.
We'll be looking forward to your update!
Best regards,
Carly
This is appreciated, goodshot.
Rest assured that we will forward this to the appropriate Roku team for further investigation and find you the best resolution possible. Once we've been notified of updates from the team, we will make sure to post them on this thread.
In the meantime, your cooperation is highly appreciated as we gather further information from you and once again, we sincerely apologize for any inconvenience this may have caused you.
If you need further clarification or are in need of any assistance, please don't hesitate to let us know as we'd be more than happy to continue doing so.
Best regards,
CarlyHey carly! Any updates on a fix for this issue.
It's a little frustrating as i can't couch game on my pc using my TV any more until this gets resolved.
Hi, goodshot!
Thanks for getting back to us.
As we check with the team, there are no current updates yet regarding the ongoing investigation but no worries! Once we've been notified of any updates, we'd be more than happy to post them here.
In the meantime, our sincerest apologies for any inconvenience this may have caused you. Rest assured that we've created a follow-up request with the team about this.
Best regards,
Carly
