Forum Discussion

Snakeberg's avatar
Snakeberg
Newbie
5 years ago

TCL 55" Roku TV screen is black but audio is still coming out

I was watching a show through my cable provider and my screen went blank. I was still able to hear what was happening, but could not see anything. I have looked up multiple ways to fix this like rest...
Karis8824's avatar
Karis8824
Newbie
5 years ago

Mine is doing the same thing. I've tried the reset but nothing has worked.

  • Billy01581's avatar
    Billy01581
    Newbie
    5 years ago

    I’m having the exact same issue. Have tried every method of resetting that I could find online and none of them work. Is there something internal that I could replace maybe?

    • tsunami231's avatar
      tsunami231
      Roku Guru
      5 years ago

      seeing it the software roku is pushing that causing the issue probably not, if you tv is under warranty you talk to manufacture i guess

      • Ciaraper4_ru's avatar
        Ciaraper4_ru
        Newbie
        5 years ago

        ask to talk to a supervisor amazing how it all of a sudden starts working