Stuck on Connecting… this may take a minute
I just did a factory reset on my JVC Roku TV. Now it is stuck on the portion of the initial set up where the screen says “connecting… this may take a minute”. It has been stuck here for days I have t...
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I have the exact same issue. Nothing makes the "Connecting…this might take a minute" go away! It is so frustrating.
Hi Rickster3,
Thanks for posting the issue on your device here in the Roku Community!
Could you tell us more about the issue you're running into? Are you receiving an error code or message when connecting to the WiFi network? Also, have you tried to connect the Roku device to an alternative wireless network, such as a mobile hotspot, to see if you are still experiencing the same issue?
Please note that both devices are only compatible with wireless b/g/n networks on the 2.4 GHz spectrum. Ensure that your router broadcasts a 2.4GHz WiFi network for the device to connect.
Let us know if this works for you!
All the best,
Chel
It won't let me do anything. It is stuck in this position. No reboot, no modem reset, nothing takes it off of this screen. I have tried everything suggested and posted.
Hi Rickster3,
Thanks for keeping us updated here in the Roku Community!
Can you unplug your Roku device from the power source for 60 seconds and plug it back in? In addition, please elaborate on the specific troubleshooting steps you tried to reproduce the issue.
Please keep us posted if there's any difference this time.
All the best,
Chel
I have left the TV unplugged for hours, nothing changed.
I have also:
- rebooted the router
- rebooted the TV w/the remote
- tried having it pick up my phone hotspot
Anything and everything I have found online and the problem persists. It just keeps spinning and never goes away.
