I just did a factory reset on my JVC Roku TV. Now it is stuck on the portion of the initial set up where the screen says “connecting… this may take a minute”. It has been stuck here for days I have tried unplugging, I have tried a reset using the remote by pressing the home button, arrow, and rewind/forward buttons, I have tried resetting the router. Don’t know what else to do other than buy something else and to stay away from Roku products.
If you can connect the TV to your phone's hotspot, try that just to get through the initial setup.
Hi Rickster3,
Thanks for posting the issue on your device here in the Roku Community!
Could you tell us more about the issue you're running into? Are you receiving an error code or message when connecting to the WiFi network? Also, have you tried to connect the Roku device to an alternative wireless network, such as a mobile hotspot, to see if you are still experiencing the same issue?
Please note that both devices are only compatible with wireless b/g/n networks on the 2.4 GHz spectrum. Ensure that your router broadcasts a 2.4GHz WiFi network for the device to connect.
Let us know if this works for you!
All the best,
Chel
mine was doing this and I pressed and held the reset button on the side of the tv and factory reset it again and it worked. Fixed it and got past connecting.
