Forum Discussion

JJL1962's avatar
JJL1962
Channel Surfer
6 hours ago

Streaming Stick + will not display home page menu or apps

I have a Steaming Stick + that I have owned for several years. In the last week or so, upon starting, the home screen displays but only the wallpaper, nothing else.  The menu, apps, ads are no longer...
home screen
tv & player support
RokuSuzette's avatar
RokuSuzette
Community Moderator
4 hours ago

Hey, JJL1962​ 

It appears your Roku streaming stick is stuck showing only the wallpaper. Thanks for trying the initial troubleshooting steps. Let's get more details on this. 

  • Have you tried plugging the stick into a different outlet? If you have another TV, try testing it there too.
  • When did the issue first start? 

Looking forward to hearing from you!

Roku Community Team