Streambar Pro won’t connect 5ghz
My Ultra and my sticks all connect to my Eero network on 5ghz. The Streambar Pro won’t, it stays on 2.4ghz which has a lot of interference. Are there plans to fix this?
Forum Discussion
Thank you, great answer!!
The Roku Streambar Pro (9101) should be able to connect to the 5ghz using DFS. I am able to use my Streambar (9102) on DFS 2e channels (100-140).
I don't need or use DFS on my network, so only enabled for testing purposes recently with Roku and some other devices.
I think your issue may be more the Eero mesh determining that the 2.4ghz band is a better band connection for your device. (Of course, 5ghz-capable unsupported devices will also be forced to 2.4ghz as well).
You can temporarily disable the 5ghz band to help get 2.4ghz devices to connect on Eero, but unfortunately cannot do it the other way to force devices on the 5ghz band.
I believe the only way to disable the Eero DFS (since now enabled under ACS/auto channel selection by default) is still only available by placing the Eero in "Bridge mode". (place a router in front of the connection to manage the network).
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Maybe try taking some of your other Roku devices (and other 5ghz devices) off the network (for testing) and see if the Streambar will connect on the 5ghz. May just be an issue with the Eero mesh management. Additionally, try moving the Streambar to the different locations where your other Roku devices are currently able to connect. There also exists the possibility that the Eero firmware is just having an issue recognizing the Streambar as DFS compatible.
Roku Support now has an updated list of Roku DFS excluded models. If not on the list, then the device theoretically should be supported. https://support.roku.com/article/213122277
I have 3 other Roku devices that all connect at 5ghz on my Eero mesh. There seems to be something very different how the Streambar Pro handles it.
Try connecting your Streambar to a mobile hotspot (if available to you) and make sure you are using the 5ghz band of the hotspot. (If no hotspot, and can't limit connection to the 5ghz band, then would need to try an alternate network, ie. friend or family network).
The above should give you an idea of whether the 5ghz antenna/module is working in the Streambar. If able to connect on the 5ghz, then just some issue between the Eero and Streambar.
Update - As I was reading another thread this evening, it looks like the DFS exclusion list was edited a couple weeks after this posting (1/25/2024) and the Streambar 9101X is now on the list of excluded devices.
https://support.roku.com/article/213122277
Models that do not support DFS channels: 3600X, 3800X, 3810X, 3811X, 4200X, 4201X, 4205X, 4210X, 4210X2, 4230X, 4230X, 4230X2, 4620X, 4630X, 4640X, 4660X, 4660X2, 4670R, 6301X, 6302X, 6303X, 6102X, 6103X, 6104X, 6106X, 6107X, 6108X, 6109X, 6110X, 6112X, 6113X, 6114X, 6402X, 6403X, 6404X, 6405X, 6406X, 6407X, 6408X, 6409X, 9101X
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Not really sure why it on the list unless it uses a different revision/version of the 9102 SoC that can't be addressed via firmware update. (I don't think it is a remote issue). I guess it could also be a certification issue and can make its way off the list in the future.
I had 1 day about 2 weeks ago where I connected at 5ghz. I have to assume it was the DFS channel that day. Roku flat out isn’t supporting DFS on one of their higher end devices. It may be time to go back to AppleTV.
