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ztraa's avatar
ztraa
Newbie
2 years ago
Solved

Still can't stop Roku controller from controlling the tv and other Roku in the living room.

Still can't stop Roku controller from controlling the tv and other Roku in the living room, even though I told that living room Roku to forget that controller. The living room now has only the voice ...
  • RokuTakashi's avatar
    2 years ago

    Hi, ztraa 

    Greetings, and welcome to the Roku Community.

    We appreciate you for sharing this information to us, and we understand that you're having an issue with your Roku remote controlling multiple devices. Rest assured that we're happy to help. For this matter, we recommend to "forget" the remote's functionality and connection to the Roku devices you don't want to be controlled by navigating to your settings. To do this, kindly follow the steps below:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select Remotes & devices
    4. Select Remotes and then select your voice remote
    5. Select the specific remote that you no longer want to control your Roku device.
    6. Proceed to "Forget remote" option.

    After following this step, your Roku devices will no longer be controlled by the Roku remote that you chose to remove in that said device

    If there's anything we can do to assist you further, let us know.

    Best wishes,
    Kash