Forum Discussion

nlogsdon's avatar
nlogsdon
Reel Rookie
2 years ago

screen display will not go off and cannot use remote while apps are on

screen with different apps comes on when we turn on tv. cannot use remote while it is on for at least 1-2 minutes. how do i get it off and back to the fish
screensaver & theme
RokuArjiemar's avatar
RokuArjiemar
Retired Moderator
2 years ago

Hello! nlogsdon,

It's so great to have you join us in the Roku Community!

We appreciate you reaching out to us. We're pleased to assist.

You can define the amount of time your Roku device waits before starting the screensaver using the following instructions:.

  1. Open the Theme menu using steps 1–3 above
  2. Select Screensaver wait time
  3. Choose the amount of time to wait, or choose to disable the screensaver
  4. Press OK  on your Roku remote to save

Regards,

Arjiemar

  • nlogsdon's avatar
    nlogsdon
    Reel Rookie
    2 years ago

    1. says to open theme screen using steps 1-3 above but doesn't say what steps 1-3 are??????

    • nlogsdon's avatar
      nlogsdon
      Reel Rookie
      2 years ago

      it says to sign into theme screen and then follow steps 1-3 but doesn't say what steps 1-3 are??????

      • Strega2's avatar
        Strega2
        Roku Guru
        2 years ago

        Steps 1 through 3 are: Press Home on the remote, select Settings, select Theme.

        I’m not sure if this will fix your issue because I’m not sure I understand what the issue is.