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LizzieLav's avatar
LizzieLav
Newbie
2 years ago
Solved

Roku won't update not showing home screen

I have a Roku Express and I've seen that they had trouble with the most recent update (January 2024). It won't perform the update, gives me the Error 004, and then mine won't even show the menu. Besi...
  • GothamCityMini's avatar
    GothamCityMini
    2 years ago

    Try factory resetting your device.

    If it is one of the little streaming boxes, there should be a pin hole reset into which you can push a paperclip for a 10 second count while the device is powered on.

    If it's something else, check your user's guide or Google your device and factory reset to find instructions.

    I factory reset my Roku, ran through one update sequence and it's now working fine again.

    Note that I did have to reconnect to my wireless network and I had to re-login to all my services, but it's been working great for several days now since the factory reset.

    I think it cleared out the problematic update and then went straight from factory to latest version.

    Fingers crossed!