Forum Discussion

Amatyi1's avatar
Amatyi1
Channel Surfer
3 hours ago

Roku Voice search no longer working inside YouTube TV

My voice search on my voice remote pro second generation was not working until I held the back button and the home button down for 20 seconds and I finally got the voice search back but for some reason it's not working in the YouTube TV app. I've literally tried everything, re pairing the remote, restarting the Roku system, resetting the Roku remote, uninstalling YouTube TV app and reinstalling it all with no luck. Voice search used to work on the YouTube TV app but it doesn't work anymore. Please help!

remotes
tv & player support

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    3 hours ago

    Hey there! Amatyi1​ 

    We see that searching on YouTube TV using voice search is no longer working for your Voice remote. 

    To help us investigate further, could you please share the following info?

    • Roku device model, Device ID, Serial Number, and Software version (It can be found in Settings > System > About)
    • Tracker ID (Press Home five times, then press Back button five times when the issue occurs)
    • App build version (Highlight the app from the Home Screen and press the Star * Button)


    Looking forward to your response!

    Roku Community Team