Roku Ultra model 4670X, Software version 14.1. Roku Ultra (4670 series)
Logitech Harmony Elite hub + Remote
Issue: Roku home screen icons now showing as numbers.
I reset Roku device. Reset hub and remote. After synching with Roku, no tiles are shown. How to restore?
I know Logitech/Harmony stopped supporting remotes, so that may have something to do with it. You may get more help on their forum:
There is not more Harmony Community. But the point I am making is the Harmony and Roku HAD worked fine. The only changes are with the Roku software. Of course, I cannot expect Roku to test or even care about compatibility with a dead product. But I wanted to point this out anyway. There are still LOTS of Harmony users and their hub is super. I noticed the issue when we added a new app to the home screen and it came across as a number on the Harmony remote. It would be nice to get the icons back. Unfortunately, there is no way to override this. Thank you for your reply.
That's too bad about the forum. I don't understand why they couldn't still support it. It's not like everyone got rid of their remotes.
I don't think it's the Roku software. I saw something recently that said that Roku changed the URLs to the apps in the "channel store". Those numbers look like app IDs, so it (the remote) could be using them to access the icon on Roku's site and the URLs may be no longer valid. That's just a theory and, if true, there's probably no way to fix it since there's no way to update the Harmony software.
