Roku Ultra (2024) Wifi Connection Issues
Is anyone else having trouble keeping their Roku Ultra or other modern Roku devices connected to Wifi? I have two Ultras in the house, and even more often now, they stop connecting to my WiFi. I ch...
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I have a fast internet Fiber Optics connection and my router/modem is supposed to be able to handle 30 devices with the WiFi. Every other device work flawlessly.
I have 2 Roku Ultra devices, one is a few years old. I bought a new one last June and about 2 weeks ago I started getting WiFi connection issues. I reset my modem/router, and it worked okay for the rest of the day. The next day, when I started to watch the morning news, it had WiFi issues again. Then I reset the Router Modem again and reset my Wifi connection again. It worked okay for a couple of hours. I next got in touch with a service representative and we ended up doing a Network connection reset and a couple of hours later in Again had the Wifi Issue. I finally did a factory reset and again it made a new connection and a few hours later it stated failing again.
The nest thing that I did was to re-install my old Roku Ultra device and I haven't had a problem since then. I think that the design of the new Roku Ultras is flawed. It is supposed to be faster and speed uses more power. I am thinking that they are not using chips that can handle the heat. Perhaps the newer designs would use FETs or have venting for air flow to allow for the heat to escape, could be helpful. Perhaps using use components that are a military grade (they are designed for extreme temperatures) would make a difference. I think that components that meet military specs would be better than a complete redesigning. They would be more expensive and they may have to increase the cost to make them reliable. I am thinking that I am going to try to send my new device back for a refund or an exchange.
My 4850 is on WiFi, as it's more than triple the speed I get using Ethernet (which is capped at 100Mbps in theory, real world about 91 Mbps). I have no connectivity issues with an access point located about three feet away from the Roku. It measures out at 323 Mbps on my Gigabit network with a 900 Mbps Internet connection. But the Roku internal hardware isn't capable of supporting that speed using fixed bitrate test videos. About the fastest video I can play without any buffering is about 170 Mbps (playing either over WiFi or directly from a USB drive). But that seems to be a processing limitation of the hardware, since the network connection tests far faster than that.
Since your 4850 (I'm assuming since you said you bought it recently) is having trouble retaining your network connection (I am also assuming you haven't tested it with Ethernet) I tend to believe also that it's likely a hardware issue. I have stopped using Ethernet on any of my Roku players that support it (3 Ultra versions, and another 4-5 that are WiFi only), and have zero issues with their network connectivity.
