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Katelyn_little's avatar
11 months ago

Roku TVs were displaying a blank home screen with just the logo and time

Hi I’m having the same issue as below however I do not have a “reset” button on the back of my remote. It is an insignia roku tv. It’s a 24” tv

From community thread : 


Hi everyone,

  • We've identified a fix for the issue where some Roku TVs were displaying a blank home screen with just the logo and time. We appreciate everyone who reported this issue.

UPDATE: 6/21/2024

Solution: Perform a manual factory reset.

Follow these steps:

Press and hold the button (located on the back/bottom) for exactly 10 seconds. The light will blink rapidly to confirm.

Important: Do not hold the reset button for longer than 10 seconds.

For detailed instructions, visit the official Roku Support article: How to system restart or factory reset your Roku streaming device | Official Roku Support

If the issue persists after a factory reset, please start a new thread in the community and send me a private message (PM) for further assistance.

This discussion will be closed as the issue is resolved. Thank you for your patience!

The Roku Community Team

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