Forum Discussion

Pendletonm7's avatar
Pendletonm7
Newbie
6 years ago

Roku TV Screen distortion on all channels but home pages

It doesn't matter which channel I select, the image is distorted, people all have black eyes. Yet the home screen is fine. I have tried powering off, system update, channel reset, and still has the s...
vjcano16's avatar
vjcano16
Newbie
3 years ago

Having the exact same problem. Did you find a solution? My TV is barely a year old

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    3 years ago

    Hi vjcano16.

    Thanks for your first post in the Roku Community!

    Can you please provide us with more specific information about the issue you are experiencing? Are you getting an error code or message? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?
    With more detailed information, we will be able to assist you further.
    Best regards,
    Chel

    • CastawayLuke's avatar
      CastawayLuke
      Reel Rookie
      3 years ago

      I unplugged everything connected to the TV and reset the internet connection. That worked.

      • DiegoCocinero's avatar
        DiegoCocinero
        Newbie
        3 years ago

        System Restore worked. Did not need to do Factory Reset.