Forum Discussion

Bedfordite's avatar
Bedfordite
Channel Surfer
2 years ago

ROKU TV PRO Model 55R8B5 video and sound issues

I was disappointed with the picture quality of my new ROKU PRO TV.   We must sit directly in front of the screen.  The image fades if viewing from the sides. Despite setting the picture the same ...
Audio
Video
Bedfordite's avatar
Bedfordite
Channel Surfer
2 years ago

I have not heard from you, Elmer. 

Do you still intend to replace my television? 

WHEN will this occur? 

WHAT is the procedure? 

HOW do I return the defective unit to you? 

RokuTakashi's avatar
RokuTakashi
Community Moderator
2 years ago

Thanks for the follow-up, Bedfordite 

Please check your inbox and see the private message we have sent you. We'll be assisting you further with your concern.

Best wishes,
Kash