Forum Discussion

Exercise24's avatar
Exercise24
Newbie
2 years ago
Solved

Roku TV Not Connecting to Bluetooth headphones

It says to click on bluetooth headphones but my Roku has everything but headphones in the list. Speakers, power bars and one speaker etc...but headphones are not in the list of options. Why and what ...
TV & Player settings
RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi Exercise24,

Welcome to the Roku Community!

We see that you're trying to access the Bluetooth feature on your Roku TV and thanks for reaching out about this. Please be aware that Bluetooth devices can be connected directly to a Roku Plus Series TV. If you have any other Roku TV system, you will need to pair Roku Wireless Speakers or a Roku TV Wireless Soundbar to add Bluetooth capability to your TV.

In the meantime, you can still use the Official Roku Mobile app as a workaround: How to use headphones with the Roku mobile app for Headphone Mode.

You can learn more about this with our support page here: How to turn on Bluetooth pairing and connect your phone to your Roku device.

Thanks,
Rey

  • hikersc's avatar
    hikersc
    Reel Rookie
    2 years ago

    This is posted as a solution but is clearly not a solution to the problem. Anyone thinking of buying a plus series TV should not do so until there is a real solution posted. 

    • atc98092's avatar
      atc98092
      Community Streaming Expert
      2 years ago

      I believe the answer is quite clear. You can only link Bluetooth headphones to the Roku Plus series of TVs, although it appears the Pro series support it as well. If someone has the Select series, or a Roku TV built by a different manufacturer, then Bluetooth will only connect to Roku Speakers, and you can't connect Bluetooth headphones to the TV. So the first thing that needs to be answered is what TV the person with the issue has. 

      • Soma44's avatar
        Soma44
        Newbie
        11 months ago

        I recently bought a Roku TV to use my bedroom. 
        It is a great TV but for the Bluetooth issue.
        I could not directly connect my Bluetooth Headphones to the TV.
        The solution was to connect the TV to the Roku App on the cell phone using WiFi connection and
        then pair cell phone to the Bluetooth headphones.
        This solution was unacceptable as the Video and the audio signals were out of sync. 
        The audio delay was too much and was annoying.
        The Roku app gives a way to adjust this delay.
        But it never worked properly.
        So, I returned the TV.