Forum Discussion

catesnowdon50's avatar
catesnowdon50
Newbie
2 years ago
Solved

ROKU TV keeps saying my IP address is incorrect when I try to manually connect my remote app

So I've Network reseted my TV and everything got a new Roku account and when I tried to connect my phone app remote to my TV the TV keeps telling me that I'm putting in the wrong IP address to connec...
remotes
  • SpunkyPunky's avatar
    SpunkyPunky
    2 years ago

    If nothing else works, try unplugging your modem for a few minutes.

    I had the same issue but just fixed it. My app has been connected to my tv for about 1-2 years. Tonight it refused to connect despite NOTHING being changed. Same network, same everything. It wouldn't even connect manually with IP address.

    I have Spectrum (cable, phone, tv) and went into the My Spectrum app. Next to modem, it said STATUS UNAVAILABLE. Router was fine. So I unplugged it for a few minutes and now my phone and tablet can find all 3 devices.I

    So try unplugging the modem and router for a few minutes. 

     

     

     

SpunkyPunky's avatar
SpunkyPunky
Newbie
2 years ago

If nothing else works, try unplugging your modem for a few minutes.

I had the same issue but just fixed it. My app has been connected to my tv for about 1-2 years. Tonight it refused to connect despite NOTHING being changed. Same network, same everything. It wouldn't even connect manually with IP address.

I have Spectrum (cable, phone, tv) and went into the My Spectrum app. Next to modem, it said STATUS UNAVAILABLE. Router was fine. So I unplugged it for a few minutes and now my phone and tablet can find all 3 devices.I

So try unplugging the modem and router for a few minutes.