Forum Discussion
RokuJanadeeK
2 years agoRetired Moderator
Hi Jbuco,
Thank you for bringing this to our attention.
We understand the issue you're having with your Roku TV. Could you provide us with these details:
- Roku device or TV model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
- Troubleshooting steps you have tried so far.
- How are you powering the device?
Please keep us informed.
All the best,
Janadee