Forum Discussion

sloschi62's avatar
sloschi62
Newbie
7 hours ago

Roku TV black screen after network connection lose

It’s the connection in Roku my WiFi is excellent but you guy live in pacific time so from 4 yo 7 you left me black when my other tv is going great this Roku tv is black 

it’s you who wants to control the media now 

Roku TV

1 Reply

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator
    3 hours ago

    Welcome! sloschi62​

    I understand your Roku TV screen went black while your other devices are working fine. To help us assist you better, could you please let us know:

    • What is the model number of your Roku TV?
    • What troubleshooting steps have you taken?
    • Is this happening when you open a specific app or content?


    In the meantime, try visiting this guide on how to improve the Wi-Fi connection for your Roku streaming device.

    Let us know what you find out!

    Roku Community Team