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Datura's avatar
Datura
Newbie
2 years ago

Roku switching inputs & turning off by itself, and turns on/off if you touch the top strip

I have factory reset twice, unplugged for an entire night, turned off CEC, turned off one touch, checked for updates (there are none), changed batteries twice, turned off the ability to be controlled...
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RokuTakashi's avatar
RokuTakashi
Community Moderator
2 years ago

Hi Datura,

Welcome to the Roku Community.

Thanks for letting us know about your concern, and we'd like to know more about this and help. What specific Roku streaming device are you having issues with? Also, have you reactivated your Roku after performing a factory reset?

Please keep us posted, and we'll look forward to your response.

All the best,
Kash