Forum Discussion

eboyle132's avatar
eboyle132
Reel Rookie
2 years ago

Roku Streaming stick, connection issue using Xfinity network

Roku model: 3820X2 Internet Provider: Xfinity 500mbps plan I bought my Roku Streaming Stick specifically to view long videos on Youtube for a bit of ambient scenery. My Roku Streaming Stick w...
tv & player wifi
av8rhutch's avatar
av8rhutch
Channel Surfer
2 years ago

Exact same issue, bought a cheap Firestick after messing around for a few weeks trying to fix it. Firestick works perfectly well. Roku has a better home screen, but I got tired of power cycling the Roku from behind the tv every time!

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    2 years ago

    Hi av8rhutch,

    Thanks for keeping us posted here in the Roku Community!

    Please be aware that we have passed your concern on to the Roku Team, and we will update you or confirm whether the issue is resolved.

    Feel free to post if you have any other concerns, and we'll continue assisting you from there.

    All the best,
    Chel