Solved
Roku Stick+ is connected to WiFi, but cannot find WiFi SSIDs when checking or setting WiFi
My Roku Stick+ is connected (it says it is connected, and streaming works) but going to Settings > Network > Check connection, or Set up connection hangs looking for SSIDs. Going to Advanced > Res...
Hello! dutch645,
Thank you for posting in the Roku Community!
We appreciate you contacting us about the issue with your Roku Streaming Stick's Wi-Fi settings. We're pleased to assist you.
In that case, we recommend you perform a factory reset. A factory reset clears most data from your Roku device and restores it to a factory default configuration.
Perform the following steps with your Roku remote or the Roku mobile app.
- Press Home on your Roku remote
- Scroll and select Settings
- Select System
- Select Advanced System settings
- Select Factory reset
- If you have a Roku TV, select Factory reset everything. Otherwise, move to the next step.
- Follow the on-screen instructions.
After a successful factory reset, your Roku device will restart in the same state as a factory-new device.
Thanks,
Arjiemar
