Forum Discussion
Hi Acoustimac,
Thanks for the follow-up.
We want to gather more information to investigate this concern. Could you send us a photo? When did the issue start?
We look forward to your responses and gathering your details.
Thanks,
John
It started a few months ago and I’ve just been putting up with it. Only one of my five Rokus does this.
- Strega22 years agoRoku Guru
Is the cooking channel on the Samsung TV or the Roku?
Do you have a cooking channel installed? (on whichever one is doing it?)
Do you see a screen saver when you first turn on the TV?
Is the Roku being powered by the TV or is it independently powered from the wall?
What happens if you turn the TV on via the Samsung remote, and don’t touch the Roku remote at all?
- Acoustimac2 years agoChannel Surfer
Is the cooking channel on the Samsung TV or the Roku? The Roku
Do you have a cooking channel installed? (on whichever one is doing it?) No
Do you see a screen saver when you first turn on the TV? No
Is the Roku being powered by the TV or is it independently powered from the wall? Independent
What happens if you turn the TV on via the Samsung remote, and don’t touch the Roku remote at all? It is a Samsung Frame TV. It appears the channel is coming from the Samsung even though it has no source feeding it.
im not sure why when turning the Roku on the tv doesn’t automatically switch to that input source?
- renojim2 years agoCommunity Streaming Expert
Acoustimac wrote:im not sure why when turning the Roku on the tv doesn’t automatically switch to that input source?
Sounds like an issue with the TV. I don't have a Frame TV, but I can tell you that I absolutely hate my Samsung "smart" TV that seems to have a mind of its own. If it used to work, try going through the Samsung menus and refresh CEC devices. Make sure "1-touch play" is enabled on the Roku device under Settings->System->Control other devices. On my Samsung, I had to turn off an option to always start with "Smart hub", so there's probably a setting on the TV for how it starts.