Forum Discussion

waterforded's avatar
waterforded
Channel Surfer
7 months ago

Roku stick drops wifi connection after Xfinity outage

The Xfinity cable on our street was severed. After it was fixed, all my Roku sticks will not stay connected to my wifi. I can setup a connection, it shows on the TV screen that it is connected, but a...
tv & player wifi
JWS9518's avatar
JWS9518
Roku Guru
7 months ago

Unplug both the router and modem from power for about a minute.  Plug modem back, wait until modem connects back to the ISP, plug back in router, let it boot up.  Then try resetting each of the sticks like they were new and set up the network again and see if that helps. In addition to the other post with a wi-fi analyzer, my other suggestion would try factory resetting your router and set it up again if neither of those things work.