Forum Discussion

jeffreyvee's avatar
jeffreyvee
Newbie
11 months ago
Solved

Roku search not working at all

I've been trying for hours to try to search and it just keeps coming up no results for everything and nothing is wrong with my wifi or anything i just need this fixed so i can download apps again 

  • RokuJechealR's avatar
    RokuJechealR
    11 months ago

    Hi jeffreyvee,

    A warm welcome to the Roku Community!

    We understand that you are having an issue using the search option. First, we recommend restarting your Roku device by navigating to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

    If you have a Roku TV, you may try unplugging it for 10-15 minutes and then plugging it back in.

    Please keep us posted regarding the behavior you are experiencing and provide additional information if you still have the same issue after following these steps.

    All the best,
    Chel

1 Reply

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    11 months ago

    Hi jeffreyvee,

    A warm welcome to the Roku Community!

    We understand that you are having an issue using the search option. First, we recommend restarting your Roku device by navigating to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

    If you have a Roku TV, you may try unplugging it for 10-15 minutes and then plugging it back in.

    Please keep us posted regarding the behavior you are experiencing and provide additional information if you still have the same issue after following these steps.

    All the best,
    Chel