So re-pair the remote to the roku. Unplug the power for a bit from the roku, re-plug it in and after it stops bouncing press and hold the pairing button in the battery compartment for 3 seconds and release. Let it communicate with roku, it is alright if the light goes out don't touch a thing until you get a big DONE on screen.
I am having the same issue on both my TVs with the stick. Yes it works to unplug the power and plugging back in but this happens all the time on both TVs which are of different models and years. Even got a WiFi extender but did not resolve the issue
Thanks for the post.
Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.
Thanks,
Danny
Danny,
the issues seem to have resolved themselves but if it happens again I will get you the information. Thank you very much for the follow up!
