Forum Discussion

SStratt's avatar
SStratt
Reel Rookie
5 months ago
Solved

Roku remote not working - flashing blue light

Our previously working Roku remote now won't work (after not being used for 3 months).  I've replaced the batteries, but when I press Home button on remote, it flashes blue and does nothing.  I've tr...
remotes
  • SStratt's avatar
    SStratt
    5 months ago

    I actually was able to get the remote to work today.  So, the problem is solved.  User error on my part.  Thanks!

SStratt's avatar
SStratt
Reel Rookie
5 months ago

Additional detail on this problem -- TV screen never shows any pairing information.  So, pairing process I guess can never start?

renojim's avatar
renojim
Community Streaming Expert
5 months ago

What's the model number of your Roku device written on it somewhere?

  • SStratt's avatar
    SStratt
    Reel Rookie
    5 months ago

    I actually was able to get the remote to work today.  So, the problem is solved.  User error on my part.  Thanks!