Forum Discussion

ToniF's avatar
ToniF
Newbie
5 hours ago

Roku remote is unable to turn off the TV

I have the same problem, but it didn’t resolve my issue. The remote works fine, I just can’t get the TV to turn off using the remote. I’ve done everything this form has said to do. Please advise?

remotes

1 Reply

  • RokuFelipB's avatar
    RokuFelipB
    Community Moderator
    3 hours ago

    Hey, ToniF​

    Looks like you're having a problem with the Roku remote's turn-off button.

    Here are the steps you should try:

    1. Navigate to Settings > Remotes & Devices > Remotes,
    2. Select your voice remote, then choose 'Set up remote for TV control'
    3. Follow the on-screen steps.

    For more details, you may visit here.

    Hope this works, and if you need more info, let us know!

    Roku Community Team