Roku remote Home button has stopped working

Hi Carly

The issue is that the Home button isn't working so there's no way to advance past the wallpaper screen. 

Here's the solution that works:

With the TV on disconnect the power supply from the Roku

Take the batteries out of the remote 

Plug the power supply back into the Roku

When you see the Roku letters dancing on the TV screen insert the batteries back into the remote. 

Voilà! The Home button will now work.

Thank you for the detailed information rmarkbinderman!

We need to identify the type of remote you have. Does your remote have a pairing button? Also, is this the first time you are setting up your Roku device? We also need the serial number of your Roku device.

Once you have identified your remote, please ensure to pair it with your Roku device.

How to put your Roku voice remote into pairing mode:

There are two ways that you can put your Roku voice remote into pairing mode depending on if your voice remote has a pairing button. When your streaming device finds your voice remote, an on-screen confirmation message will appear.

How to set up a voice remote with a pairing button

If your voice remote has a pairing button, it will be located either on the back of the remote or under the battery cover.

Press and hold the pairing button for 5 seconds, or until you see the status light begin to flash, to put your voice remote into pairing mode.

• Note: If your remote does not have a pairing button, use the steps in the next section instead.

How to set up a voice remote without a pairing button

If your voice remote does not have a pairing button, press and hold the Back and Home buttons for 5 seconds, or until you see the status light begin to flash.

This should resolve the issue you are experiencing however, if it is still unresolved, please reply, and we will be able to assist you further.

Thanks,
Jharra