Roku remote batteries draining within weeks of new batteries. You have a bug in your software.

Hi, kimmyveilleux 

Thank you for keeping us informed.

We truly value your insights on this matter. Please know that we are here to assist you in any way possible. If you are encountering similar issues with the remote batteries and have tried all of the troubleshooting steps, we would be grateful if you could share any relevant information, such as

• Is there a pairing button at the back of the remote?
• Is this the remote that came with that device? 
• The serial number of the Roku device that is connected to the remote.

This will help us provide you with the best possible support.

Thanks,
Jharra