Roku remote “Unable to hear you”
Hoping someone can help me out here. My Roku remote started Not being able to hear me. I’ve tried the Roku app and that works fine for voice command but for some reason my remote doesn’t work anymor...
Forum Discussion
What "more detailed information" is really necessary? The voice function (in my case) only works sometimes. Most of the time it says" Something's gone wrong" as soon as I press the button, or "Sorry I can't hear you", requiring me to try sometimes 10 more times! Then it may finally take me to the right channel! Or else it won't, and I have to turn the TV off, then on again, sometimes two or three times! Then it will work, for awhile. Or, like just now, it hears me, says "Thinking..." then "Tuning..." and instead of taking me there, NOTHING HAPPENS! It goes nowhere, and only causes frustration, instead of being a convenience....
Have had this issue for weeks now, on a 4K streaming stick. voice remote with magnifying glass search button, batteries were at 17% so changed them, still didn’t work. Tried repairing the remote, didn’t work. Checked for system update and the latest was available, I was on 11.0 and 11.5 was available. Installed that, still nothing.
Surely this is a widespread enough issue for them to fix it? Crazy
