Forum Discussion

JS-home's avatar
JS-home
Newbie
19 hours ago

Roku rechargeable remote doesn't work unless plugged in.

I got to same problem as others mentioned. I also opened mine up and found that the black wire wasn’t connected anymore.  I do Not own a soldering iron to fix the problem in a diy way.  Electrical ta...
remotes
tv & player support
RokuSuzette's avatar
RokuSuzette
Community Moderator
10 hours ago

Hey, JS-home​ 

It seems like you're also having issues with your Roku Remote only working when it's plugged in. Can you share more details? 

  • When did the issue first start? 
  • Have you tried using a different charger? 
  • Could you tell us the model of your Roku remote? 


Let us know when you can!

Roku Community Team