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Getsum's avatar
Getsum
Newbie
3 years ago

Roku Premiere - WiFi Signal Strength and Bandwidth Speed

I have the same issues on two ROKU devices...everything else on my system works great, to include phone and laptop even when placed right by the ROKU.  Additionally, the device keeps locking up and is hot to the touch.  I have to unplug it to reset.  Getting to be a real pain...will start researching competitor.  

tv & player wifi

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  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    3 years ago

    Hello Getsum 

    Thanks for reaching out here in the Community.

    Could you tell us more about your wifi signal strength issue? What's the model number of your Roku device? This can be found in Settings > System > About. Please provide us as well the troubleshooting you've tried so we know what steps we should take next. 

    We'll keep an eye out for your response.


    All the best,
    Kariza