Roku pop up menu guide keeps appearing on screen
Roku pop up menu guide keeps appearing on my screen while watching TV , so annoying , how do i deactivate
Forum Discussion
The software on my Roco smart TV was updated in mid-December (or so). Since that time (I can only suspect), while watching live OTA Broadcast TV, the info screen pops up without prompting. (This is the portion of the screen at the bottom that has info about signal strength, current time, the name of the show current being watched, the plot synopsis, etc.) This happens about 90 seconds into a newly chosen channel and also about 90 seconds after a new show starts on the same channel. This is VERY annoying! I KNOW WHAT I'M WATCHING! ...;and if I don't, I can hit the "OK" on my remote and get this screen for myself.
Coupled with this problem........when I'm brousing through the channels for a show to watch, after some period of time -- before I'm through brousing -- it kicks me out of the channel brousing screen and back to the channel and show having been selected previously. This is EXTREMELY annoying! If I want to continue to brouse, I have to start all over again.
I have experienced the same thing. Glad it’s not just me. I have a RCA Roku TV. This happens on both ota and streaming live channels so doesn’t appear to be related to ota signal strength fluctuations.
Also my signal strength bar is 5 bars on many stations when it just used to be one. Weird.
Ditto for me on a TCL TV. Started happening right after the "update debacle" that occurred just last Jan 15/16 I think. Pushed an update that complete borked the TV, put it into a boot loop. Couldn't do anything until I did a complete reset, and had to set everything back up again.
Since that time, I've had this behavior
Thanks for responding. Hoping we can get more responses to bring this to the attention of Roku management.
Anyone have a REAL support email/contact? They seem to have completely insulated themselves from being able to get actual support other than this community, which I'll bet they generally ignore.
