Roku Not Connecting Every Time I turn Off TV
Every time I turn on the TV and switch from cable to Roku, I get a "Roku Not Connecting" message. I have to restart the router and the Roku system to get it to work. This is really annoying. Anyone e...
Forum Discussion
What's the model number of the Roku device displayed under Settings->System-Power?
If applicable, are you using the TV's USB port to power it?
Does it have a "power saving" option under Settings->System->Power? If so, try disabling it.
Just encountered the same problem after switching to Cox Panoramic latest Wifi 6 protocol device, last Friday. All 4 of my Rokus ( Express, simple remote, 0- 3 years old Rokus) now disconnect each time they are turned off for more that a few hours. Never had a disconnection problem before ( with 5 year old modem). Everything else i.e. all other connected devices perform much better with faster speed. Have to go though the multi step process of rebooting the Rokus each use. Not acceptable.
(not using USB to power, plenty of signal everywhere in the house ( much more than with old router)..
(Have tried to give 5GHz band a separate SSID, does not make any difference.)
Try configuring the 2.4ghz band to use b/g/n under the Wireless Mode/Protocol setting in 2.4ghz Wireless Settings and see if both the disconnection and stubborn reconnection issues are now resolved with the Express devices.
Thanks very much for that suggestion... First one that worked ! I am grateful to you !
I'll report back in a few days to ensure that all the Roku boxes maintain stable connection to WiFi. (note :on my Gateway router, the option avl was: g/n (not the suggested : b/g/n) , which I used...). all Rokus had to be rebooted after the router setting change, fyi..
BUT ..... by my download speeds on 2.4Ghz have dropped drastically in this mode (50-60 Mbps, (by speedtests) vs 175+ ,prior to mode change).
This is a huge tradeoff for a patch and implies that Roku needs to step it up and make some changes to make the product compatible with modern routers, protocols and speeds...
Any Roku tech support /programmer(s) willing to comment or commit to providing an updgrade ?
Best regards to all ..
