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Roku Not Connected error message
I was watching my Roku this morning then mid program it popped up an error message saying Not Connected.. I unplugged and reset my Roku, router and tv.. several times still says Not Connected top ri...
Hi, Rebeccal1984.
Welcome to the Roku Community!
We appreciate you reaching us about having an issue with your internet not connecting. We're to provide some steps you can try.
Here are some steps you can try:
- Make sure you are using the right network and password. If you do not know the password, contact your Internet Service Provider (ISP) or the person who set up your wireless network.
- Check if other devices can connect to the same Wi-Fi® network. Test your internet connection using a phone, computer, or tablet that is connected to the same network. If your other device is not working, contact your ISP for further help.
- Restart your Roku device. To restart your device, you can either unplug the power cable, wait a moment, and then reconnect it, or follow the steps below to restart your device from the Settings menu.
- Restart your router. Unplug and re-plug your router.
- Test your Wi-Fi signal. Learn how to improve your wireless connection.
Furthermore, you may visit this support article on how to fix internet errors and issues on your Roku streaming device
Hope this helps!
Regards,
Reynan
