Forum Discussion
6 Replies
- ians731Newbie
Did anyone ever come up with a solution to this? I’m having this problem right nos
- RokuEmmanuel-DCommunity Moderator
Thanks for reaching out, ians731!
We saw you're also having mounting issues with your TV, and we're here to take a look.
Can you please tell us what specific Roku TV model you have? Also, can you share a photo of the back of your TV so we can have it checked?
Please tell us more!
Roku Community Team
- Rebekah96Newbie
I’m having the same problem did you ever fix it
- RokuEmmanuel-DCommunity Moderator
Hey, Rebekah96. Thanks for chiming in!
We understand that you're also having trouble setting up the TV for wall mounting, and we'd like to get more idea of your concern.
Could you show us the back of your TV and provide a photo of it so we can look closer?
Thanks for your cooperation!
Roku Community Team
- Jshipley1974Newbie
The new Roku tv is a lot different my Roku made by Hisense was like every other 50 inch but it went out and I bought another Roku thinking I’ll just pipe it right up…got home and it has a totally different mounting positions with only four spots and they are a long ways apart from one another…I made a extension drilled holes in it and mounted the extension on my wall mount then mounted my tv to the new bracket I built….crazy they would change it without letting you know the did so!!!
id suggest not to buy the Roku because you’ll need another mount for the wall too
- renojimCommunity Streaming Expert
Is this what the back of your TV looks like? I see four holes.
There's also a diagram in the Quick Start Guide.