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Sue17's avatar
Sue17
Newbie
2 years ago

Roku model 4200x-Roku 3/remote repair is frozen

Roku model 4200X-Roku 3. 
I pressed Roku repair.  The menu brought up English. Now it is frozen.  I would like to quit Roku repair and return to network reconnect.

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  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    Since you can't use the remote, have you tried pulling the plug for a minute or so then plugging back in to restart?  This may trigger a restart if the pairing routine.

    If the remote still doesn't work, if you have an Android or iOS mobile device you may be able to control the Roku via the Roku mobile app.