Forum Discussion
KristineT8
2 months agoReel Rookie
I spoke to a tech via chat and found out my phone was switched to the mobile wifi instead of the house wifi, I didn' even know I had a mobile wifi, my bad. So the roku and phone wasn't wasn't on the same wifi causing it to not find device. Thanks for trying to help!
RokuRhea-V
2 months agoCommunity Moderator
Thanks for keeping us updated! KristineT8
We're glad you were able to identify the cause of the problem and resolve the issue with our tech support. If you have any other concerns or inquiries, feel free to create a new post here or contact our Roku support directly.
Happy Streaming!
Roku Community Team