Forum Discussion

superman54's avatar
superman54
Newbie
14 days ago

Roku Media Player Video Playback Issues After 15.0.4 Update: Freezing and Digital Noise

I just updated today to 15.0.4, and started having issues playing videos through the Roku Media player App. The same mp4 I was watching last night without issue suddenly freezes in random areas, turn...
OS Update
roku player
RokuRhea-V's avatar
RokuRhea-V
Community Moderator
13 days ago

Welcome! superman54​ 

To help us investigate further, please provide the following details.

  • Tracker ID Software version and build (press Home 5 times, then Back 5 times when the issue occurs)
  • App build version (highlight the channel and press the star (*) button of your Roku remote

Let us know when you can!

Roku Community Team