Forum Discussion

r_piddy's avatar
r_piddy
Binge Watcher
3 years ago

Roku keeps resetting after turning TV off

I recently purchased a new Samsung TV and am having issues with my Roku Streaming Stick losing power and turning off/resetting after the TV has been turned off for a while. I tried plugging the Roku ...
TV & Player Setup
Rick7370's avatar
Rick7370
Newbie
9 months ago

I’ve checked the power and hdmi and all works fine I have the tv and Roku plugged into a wall outlet. The Roku keeps going off after I turn the tv off for about 30 minutes and I have to reset the Roku every time. My WiFi signal is excellent. I have 2 other Roku in my home and they don’t have this issue. I’ve chatted with a couple of Roku support people and they keep telling me to reset or unplug it from the wall I’ve tried to plug into 3 different tv and still same issue Roku express 4k +

renojim's avatar
renojim
Community Streaming Expert
9 months ago

Rick7370, does your Roku have a "power saving" option under Settings->System->Power.  Not all Roku devices do, but if it's there and enabled that may be what you're seeing.  You can disable it or pressing Home on your Roku remote a couple of times should wake it.