Roku is displaying bouncing letters on the screen
My Roku stick is about two months old. I got it up the same time as I got a new TV. I have everything set up and have used it with no problems until all of a sudden. Now when I go to the HDMI port where the Roku is all I get are bouncing Roku letters. It won’t bring up my homepage. It won’t respond to anything on the remote. I have reset the stick I have changed HDMI ports. I have had my cable provider reboot my Internet. I have put new batteries in the brand new remote. I am so frustrated. And I can’t get any help online with it. I hope someone can help me.
I ordered the power stick online, I don’t know how to return it. I can’t get anyone at Roku to talk to. I even took a video of what it’s doing. I am older and self-help technology is very difficult for me. But I really miss using my Roku. I was using it all the time until just the past few days.