Forum Discussion
renojim
3 days agoCommunity Streaming Expert
The startup animation has nothing to do with it trying to connect to Wi-Fi. It should get to the Home Screen even if it's on the moon. You most likely have an issue with the power supply especially if you're using the TV's USB port to power it. Try the supplied USB power adapter or use one from a phone or tablet.
KrisM1074
3 days agoReel Rookie
My TV is super old & doesn't have USB ports. It is plugged into the wall. But thanks for the suggestion.
- RokuRiamie-D3 days agoCommunity Moderator
Thanks for the info. KrisM1074
Have you tried switching the HDMI port and input? If not, we suggest doing so. If the problem persists, try plugging the Roku device into a different TV to see if the same issue occurs.
Let us know how it goes.
Roku Community Team