Roku Express Remote Not Working
I have a VERY little used Roku Express in my spare bedroom. The remote control no longer works with the device. I have changed batteries several times and have followed all the troubleshooting step...
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I have read all directions videos and sought help from others. It shows roku logo but never completely connects worked for about a month.
Hey Debwalk,
A warm welcome here in the Roku Community!
We appreciate you getting in touch and going above and beyond to solve the issue. Here, we'd want to help and explore how we can help you get going.
As far as I can tell, you're experiencing a problem where your Roku device keeps booting. Furthermore, in case you haven't already, consider doing a factory reset on the device to determine whether it makes a difference. To proceed please refer to our support page here: How to system restart or factory reset your Roku streaming device.
Alternatively, inform us if that has already been tried without success. Please also let us know the device's model and serial number. This is located on the back of the Roku device.
Thanks,
Rey
