zublerr, ignore Streamer317 . His advice to pretty much everybody is to buy a new device. Make sure you're using the supplied power adapter and not the TV's USB port even if it has always worked. Since you're stuck in a loop, you may just want to try a factory reset. Find the reset button and using a paperclip or something similar press and hold it for no less than 30 seconds with the power connected while ignoring anything that may be showing onscreen.
Ignore renojim Why spend hours and days trying to diagnose something. It’s not like it’s a $2000. It’s an outdated streaming device. A new one has a 1 year warranty. Plus it has all the latest and greatest. My cousins 4 year old stick went blank. He threw it out and bought a new one for $40. People act like a Roku cost them $1000+. If that was the case then yes. People upgrade their phones every 2 years. If a new Roku device was $500 or more then I would agree to try to fix it. But this isn’t the case. A factory reset was already performed. Most of todays appliances, TV’s, electronic devices, computers and more are just throw away things. There are no TV repairmen anymore. No TV repair shops. Heck the appliance repair guy told me it was gonna be $500 to fix my dishwasher. I said heck no. A new one is $800. Dishwasher was 10 years old. Out with the old and in with the new
Thank you for your perspective. But not everyone throws out their phone after 2 years. Also, I am driving a car that is 16 years old, just to give you an idea of my expectations.
My main beef is that I thought I was doing the right thing by getting the latest update. The unit was working perfectly before I downloaded the update. THE UPDATE BRICKED MY ROKU. The unit did not break down. The issue was caused by the update. If the update was not going to work with my model of Roku, it should not have been offered and downloaded.
So, for anyone who may be following the posts and wonder about pulling updates for their earlier models, my recommendation is to NOT download updates.
Replacing a car = $30,000+
New phone lease = $20/ month ($1000 total)
Roku Express 4K+ = $29.99
Roku Stick 4K+ = $69.99
A car has value. Even at 16 years old. Unfortunately a 5 year or so Roku has zero value. People downloaded their iPhones phones to a new iOS and it bricked their phones. People downloaded a new version of Windows and it bricked their computers. It happens. If replacing your bricked Roku was gonna cost you $500+ I could understand. Most Roku downloads are automatic. Sorry you experienced this. Heck my $200 Keurig stopped working after 2 years. My only choice was to go buy another $200 Keurig. People spend $50,000 on a new car. Years later it out of warranty but yet they are still paying $300/month on it. Then it breaks down and costs them $3000 to fix. Things could worse then a bricked old Roku
A Roku employee will respond to you shortly and address your issue. Unfortunately, sometimes there are unintended results with any software/firmware update. (a little frustrating with a forced update such as Roku OS though).
Sometimes it is a coincidence when a device stops working or experiences issues and Roku has recently released an update. However, when a device fails immediately (seconds) after a pushed update, not unreasonable to assume there is an issue with the update.
Many times Roku can revert your device back to your previous working OS build (10.5) while they investigate/address your issue. Just monitor this posting and wait for their response which should be today. (not much Roku employee interaction over the weekends).
Sending a second page to RokuDanny-R and RokuKariza-D.
this is a gimik by roku to get money i believe. I'm having so much trouble, I think i'll just quit with the roku and try free satellite . The roku system stinks anyway.
