zublerr This post is 2 years old. Exactly which Roku model do you own? Which Roku OS version are you running? How long ago did you purchase your Roku?
Well, the original post is over 2 years old, but there are other people experiencing the same issue that posted in 2021.
I have a Roku Express, maybe a couple years old. Can't tell you the OS version since it won't get to any point where I could look it up. Model: 3900X.
If you are updating to OS 11, there may be a bug in the release that is causing your issue.
Tagging RokuDanny-R so that he can help you personally.
Go online to https://my.roku.com/account and near bottom of page, make a note of your model number and serial number which is probably what will be requested of you.
They will be able to get you back up and running.
The 3900X was released back in 2017. It’s no longer under warranty and no longer manufactured. You can try another factory reset by holding down the reset button on the box for 30 seconds then releasing it. If that doesn’t work unfortunately you may have to purchase a new one.
https://www.cordcuttersnews.com/roku-is-ending-support-for-older-models/amp/
Yes, but according to Roku's website, the 3900X is still eligible for OS updates. So this stinks. Not sure I want to purchase another Roku anything.
