Forum Discussion
I have done factory reset and it still restarts, it’s random apps and it’s all the time. Any suggestions? I’m about ready to toss this thing in the garbage.
This happens from time to time on my Roku Ultra (it's actually happening right now). It's plugged directly into the wall for power, and I'm using an ethernet cord instead of wireless. Whenever this happens I just unplug it, and leave it unplugged for an hour or so, and when I come back it works again. Cruddy software, and they've known about it forever since I've had this for years, and there's been no fix. If Roku weren't so great I'd be tossing it in the garbage as well, but it happens rarely enough that I just put up with it until it dies and then I'll probably pick a different streaming device that actually gets updated with fixes.
- RokuJanadeeK2 years agoRetired Moderator
Hi Streamer1234,
We sincerely apologize for the inconvenience. This is not what we aim for.
May we know if you're currently having this issue with your Roku Ultra? How about on your streaming stick?
Please let us know; we'd like to investigate this one.
Regards,
Janadee- RokuArjiemar10 months agoRetired Moderator
Hi Community Users,
We are locking this thread because the information may need to be updated.
If you are still experiencing issues related to the original topic, here are a few steps you can take:
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The Roku Community Team