Roku Express keeps restarting
Roku Express keeps restarting once I enter the password for my wireless connection. It worked fine for a month now will not do nothing
Forum Discussion
My roku stick just goes to the title "Roku" screen. That blinks for a little bit. The screen goes black. Then back to "Roku". I bought this about three months ago. The model is 3941x2
I have:
- unplugged it
- pressed the reset button
- held the reset button for 45 sec. (factory reset did not start)
Is there anything else I can do?
If you're using the TV's USB port to power it try using a USB power adapter plugged into the wall. If you're already doing that, try a different one.
Thank you. I changed the cord. No effect.
After about an hour of letting it sit on the title screen and restarting itself every 30 sec. it went into a hard reset without me doing anything.
Now I am having troubling logging into internet.
Hi WertzTV,
Thanks for posting here in the Roku Community.
We're sorry to hear about this experience, and we'd like to help. Have you already re-activated your Roku device that went into hard reset? Also, we recommend trying to connect to an alternative network such as a mobile hotspot to see if you're able to connect or reset your modem/router.
Please keep us posted.
All the best,
Kash
